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Primer builds on 2024 successes to accelerate global growth as it marks five years of unified payments

Primer has strengthened its offering in 2024 to accelerate the payments potential of global enterprises, including GetYourGuide, Conforama and Lime. Attracting talent from Microsoft, Google, Shopify, and Onfido, Primer is bolstering its 2025 growth and new market expansion plans

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2024-11-27

Dealing with processor outages

It’s your busiest sales period, and your sole or primary payment processor suddenly suffers an outage, grinding sales to a halt. Here’s how to mitigate that nightmare scenario with Primer.

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2024-10-30

Pelago creates new horizons for travel and payments with Primer

Pelago is part of the Singapore Airlines Group. It's using Primer to optimize its payment processes, accelerate global expansion, and make payments a strategic advantage.

Customer story

2024-10-20

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Inside the mind of the modern payment leader

We surveyed 500 industry insiders to reveal the unique stories of the people shaping the future of the industry. Here’s their untold story.

2024-11-04

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Why it’s time to revisit your 3D Secure strategy

Explore the latest 3DS features and determine if it’s time to reassess your 3DS strategy to optimize risk management and customer experience.

2024-10-24

Key questions to ask when building an optimal 3DS strategy

Merchants need an optimal 3DS strategy. But how can they achieve this? This blog explores the critical factors merchants must consider when developing a robust 3DS strategy.

2024-10-24

The do’s and do nots of communicating payment issues to a customer

How to communicate payment issues to customers without telling fraudsters they have a viable card?

2024-10-16

Primer Appoints Ex-Amazon, Microsoft Leader Alex Mallet as its Chief Technology Officer

Based out of Berlin, Alex Mallet will spearhead technological innovation as Primer strengthens its global payments position

2024-09-10

Hellotickets opens up the world of payments with Primer

The rapidly growing ticket platform has picked Primer as its payment infrastructure to accelerate its expansion plans and open up 50 new markets.

2024-06-06

Customer story

In conversation with Gianluca Cassaro, Payments VP, and Elaine Nguyen, Payments Operation Lead at Palta

Learn more about the crucial role of fast and efficient payments in helping individuals make healthier choices and why Palta works with Primer.

2023-10-10

Customer story

Powering club membership with ClubCollect

ClubCollect’s here to shake things up – with payments help from Primer.

2022-06-01

Customer story

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Exploring the ROI of optimized payments

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2024-12-11

Mapping the future of payments: Retail 2.0

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2024-12-09

Use payments as a lever for growth

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2024-12-10

The importance of a seamless checkout experience

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2024-12-08

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Dubai’s journey to cashless with Nol

Dubai is on a mission to become the world’s most connected city and a cashless economy. Find out how nol cards are helping it achieve this goal.

2024-12-12

Dynamic 3DS: How it works and why it matters

Dynamic 3DS helps merchants reduce fraud, shift liability, and boost conversions. Learn how Primer’s solution empowers smarter, tailored payment flows

2024-12-12

Five years of Primer: disrupting the industry with the world's first open, unified payment infrastructure

On Primer's fifth anniversary, Gabriel Le Roux, CEO and founder, reflects on the company’s journey and where it and the payment ecosystem are headed.

2024-12-10

Payment APIs explained: What merchants need to know

Learn what a payment API is, how it works, and why a unified payment API like Primer's can simplify operations, optimize performance, and support your growth.

2024-12-04

Defeat Do Not Honor card declines

Struggling with frequent “Do Not Honor” credit card decline codes? Uncover what “Do Not Honor” means, why issuing banks use it, and discover effective strategies for payment managers to overcome these declines and boost approval rates.

2024-11-12

Complete Guide to SCA Exemptions

Master SCA exemptions with our comprehensive guide. Learn about all four types of exemptions, liability implications, and how to build an effective exemption strategy

2024-11-05

Overcoming payment resource constraints

Payment resource constraints are a major challenge for merchants globally. Here’s how to overcome the issue with Primer.

2024-11-04

React to changes in payment performance with Primer's payment monitoring system

With Primer’s payment monitoring system, you can monitor payments in real time and react to changes in payment performance.

2024-10-25

Payment retry strategies to combat involuntary churn

Discover how to build a payment retry strategy to reduce involuntary churn and safeguard revenue.

2024-10-22

Travel payment solutions: how to optimize payments and reduce costs

Struggling with payment failures, high fees, or fragmented data? Discover travel payment solutions to optimize costs and boost performance with Primer.

2024-10-21

How global intelligent payment routing can optimize your payments and drive growth

Discover how global intelligent payment routing can optimize payments, reduce costs, and improve efficiency for your business.

2024-10-15

Payments Unfiltered Episode 004 with Michaela Weber

Michaela Weber, SVP & GM of Payments & Global Business Development at BigCommerce, joins the podcast to discuss how partnerships power payments.

2024-10-10

Outdated and at breaking point: Unpacking the payment technology crisis

We are entering an era of enlightenment in payment technology as organizations realize they are at the limit of what they can get from struggling systems they have patched together over the past few years.

2024-10-09

Payment leaders fix focus on showing their strategic growth potential to the wider organization.

New Primer research shows payment leaders are setting out to educate the C-Suite on the strategic power of payments to get buy-in for the latest advances in orchestration technology.

2024-09-17

What roles are needed within a payment team

Explore the key roles and responsibilities within payment teams, from strategic leadership to operational efficiency, and how these roles drive business success.

2024-09-17

Why merchants should build a fallback strategy

Using fallbacks to immediately failed payments can help merchants recover revenue and keep customers happy. Learn more in our blog about why you need a fallback strategy.

2024-09-16

Why do payments fail, and what can merchants do?

Learn about why payments fail and what actions merchants can take to reduce and optimize payment success.

2024-09-16

Reimagining integrated payment solutions

Explore what integrated payments are, how integrated payment systems work, and how they drive efficiencies, savings, and transaction success rates.

2024-09-16

HappyEasyGo partners with Primer to accelerate regional expansion in Southeast Asia

India’s leading Online Travel Agency embarks on ambitious regional growth with strategic payments partnership

2024-07-29

Decoding decline codes

Decline codes are a vital tool for every merchant's payment processing strategy, allowing you to maximize your payment performance. Learn more about what they are and how they work.

2024-07-22

How to optimize your checkout: A complete guide

Learn how to optimize your checkout process with this comprehensive guide full of strategies and tips on checkout page optimization to improve conversion rates.

2024-07-16

Pelago partners with Primer to deliver payments innovation for the global traveller

By partnering with Primer, Pelago is reconfiguring its payment stack to accelerate growth.

2024-07-15

Putting payment leaders in control

At Primer, we're not just evolving payment technology; we're building a world where payments are the heartbeat of a business, strategically used by teams across the organization to optimize, innovate, and accelerate growth.

2024-07-11

Redefining flexibility with a Unified Payments Infrastructure

Learn how Primer’s Unified Payments Infrastructure offers unmatched flexibility, enabling merchants to create seamless, tailored payment experiences.

2024-07-04

Unifying the language of payments

Primer CEO, Gabriel Le Roux outlines how Primer is abstracting complexity at every stage of the payment lifecycle, allowing any business to use payments as a lever for growth.

2024-07-04

Why payments must be a CFO's strategic priority

Primer CFO, Pierre-Edouard Jumel, discusses why he believes that payments must be a strategic priority for enterprise finance leaders.

2024-07-01

What is a credit card vault and how does it work?

Discover how to leverage credit card vaults to reduce payment friction, streamline transactions, and comply with data security standards.

2024-06-27

Decoding Bank Identification Numbers (BINs) and what they mean for merchants

In this deep dive, discover what bank identification numbers (BINs) are, how BINs work, and how merchants can use them to optimize payment processing.

2024-06-27

Primer bolsters China presence with strategic appointments to capture growing cross-border payments demand

Michael Liu and Samantha Tan will join as Business Development Managers for the Chinese market, marking a new milestone for Primer’s strategic expansion within Asia-Pacific.

2024-06-11

How to reduce card payment fees

Payment fees can be a significant cost to businesses. Here are some practical steps you can take to reduce payment fees.

2024-05-22

Cart abandonment recovery: how to win back lost customers and recover revenue

Cart Abandonment recovery is a prevalent but solvable issue for many businesses. Learn how to win back customers and recover carts with Primer

2024-05-21

A guide to payment routing: Everything you need to know

Payment routing is essential for all businesses, but what exactly is payment routing, and how does it work? Learn everything you need to know here.

2024-05-21

Alternative payment methods: offer customers more ways to pay

Expand your business's payment options with alternative payment methods. Learn how to offer your customers more ways to pay and stay ahead of the competition.

2024-05-21

Top reasons for cart abandonment and how to address them

There are many reasons for cart abandonment, but knowing what they are and how to address them is what sets you apart from the competition. Learn more here.

2024-05-21

What is payment orchestration and how can it maximize payment efficiency?

Payment orchestration is a major payment trend. But what really is payment orchestration? Read our blog to find out.

2024-05-21

Why using a payment infrastructure makes business sense

Working with an infrastructure layer to optimize payment and reduce payment fees can result in massive savings that the c-suite should notice.

2024-05-07

Payment personalities: Rob Moffat, Partner, Balderton

We go behind the scenes with a fintech VC, speaking with Rob Moffat, a partner at VC firm Balderton about his career, life as a VC, and the payments ecosystem at large.

2024-04-25

Time for a Chief Payments Officer

Payments – the growth engine no business can overlook

2024-04-19

Primer on track to hit 200% year-on-year revenue growth as demand for unified payments continues to grow worldwide

As more businesses globally recognize the essential role of payments in their growth ambitions, Primer has emerged as the de facto partner of choice for creating new commerce experiences, reducing costs, and accelerating growth.

2024-04-16

Meet the Primigos: Sarah Brennan, Product Manager

Meet Sarah Brennan, Product Manager at Primer. Sarah has worked in payments for over a decade and looks after all things payment acceptance at Primer.

2024-04-12

How to get leadership buy-in for your payment transformation initiative

Are you advocating upgrading your payment stack but need help getting leadership buy-in? Here are six arguments to get your payments project to the top of the company's to-do list.

2024-04-10

The power of payments: Why every team needs to take notice

Transforming payments can have a ripple effect of benefits for teams across the organization. Let’s examine why marketing, engineering, support, risk & compliance, and finance should support an investment in payments transformation.

2024-04-10

Primer and Banxa partner to strengthen global crypto adoption through seamless payments

Innovative crypto on- off-ramp, Banxa, selects Primer as its underlying payments infrastructure

2024-03-19

5 reasons retailers choose Primer

Optimized payments give retailers a competitive advantage. See how Primer can help you unleash your payment potential and grow your retail business.

2024-03-14

GetYourGuide and Primer team up to deliver payment innovation for the experience economy

GetYourGuide aims to unlock further growth by embracing the next generation of smarter payments using Primer's Unified Payments Infrastructure.

2024-03-12

What are card networks, and how do they work?

In this in-depth guide on credit card networks, discover what they do, how they work, where they fit into the payment lifecycle, and the fees they charge.

2024-03-11

Spotlight: Understanding domestic card schemes

Domestic card schemes exist to allow merchants to accept card payments for less. Learn more about domestic card payments in our new blog.

2024-02-07

Understanding the lifecycle of a card payment

How do card payments work? Read our blog to learn about the end-to-end card payment lifecycle.

2024-02-06

Demystifying payment authentication: A comprehensive guide

An in-depth guide covering the fundamentals of payment authentication, how it works, and how merchants can build successful authentication strategies.

2024-02-06

Are you meeting the EU’s co-badged card requirements?

Regulation (EU) 2015/751 states merchants accepting co-badged cards must allow customers to choose which card network they use to process the payment.

2024-02-06

What is a card issuer?

Everything you need to know about card issuers, including what they do, where they fit into the payment lifecycle, and how they work.

2024-02-01

Spotlight: The rise of BNPL and what it means for merchants.

Buy Now Pay Later has gone from checkout zero to payment hero. But what next for BNPL? And how can merchants use BNPL in their payment strategy?

2024-01-24

Under the hood: The art of successful integrations

Learn about Primer’s approach to adding new integrations to the platform and how the team creates maximum value for merchants.

2024-01-20

What is a payment gateway, and how does it work?

Everything you need to know about what a payment gateway is and how payment gateways work so you can accept payments from customers easily online.

2024-01-17

Payment Service Providers (PSPs): Everything You Need to Know

Learn the fundamentals of what a payment service provider is, how PSPs work, and how you can leverage their capabilities to accept online payments.

2024-01-17

What’s in store for 2024?

What are the key payment trends for 2024? Five members of the Primer team give their views on the payment trends that will shape the year ahead.

2024-01-15

CEO Letter: Closing the door on 2023

Primer CEO & Co-Founder, Gabriel Le Roux, reflects on the trends that shaped the payments ecosystem in 2023, Primer's progress, and what's to come in 2024.

2023-12-12

9 proven ways to boost payment success

Boost payment success with 9 proven best practices, all with no code. Leverage payments for growth with Primer’s powerful automation platform.

2023-12-07

A guide to alternative payment methods in the US

Explore the most popular payment methods in the US and how merchants can use them to boost sales.

2023-11-22

Getting to grips with 3D Secure

What is 3D Secure, how does 3DS work, and how can merchants optimize how they authenticate customers using 3D Secure with smarter strategies.

2023-11-21

Mastering 3DS: why it pays to take a strategic approach to 3DS application

Learn how to take a strategic approach to applying 3DS to maximize its benefit while minimizing the risk of increased customer friction and cart abandonment.

2023-11-20

Dancing through downtime: what to do when your processors miss a beat

Never lose revenue to failed payments because of PSP outages. Learn how to set real-time payment Monitors to track processor performance.

2023-11-20

Demystifying network tokens

Why should merchants adopt network tokens? What's the current state of issuer adoption around network tokenization? We answer all these questions and more.

2023-11-11

Primer bags Tencent investment to fuel growth and innovation globally

The unified infrastructure for global payments and commerce, Primer, has secured investment from the world’s leading internet company Tencent.

2023-11-07

When more is more: Why using one payment processor doesn’t cut it

In this article, we discuss the latest trend in fintech, payment orchestration, and why using only one payment processor simply doesn’t cut it anymore.

2023-11-04

Spotlight: Payment trends in Southeast Asia

What are the payment trends in Southeast Asia? And what do merchants need to consider to drive payment success in the region?

2023-11-03

Why it pays to take a nuanced approach to authorization rate optimization

Understand why merchants must take a nuanced view of their authorization rates across multiple variables when optimizing payments performance.

2023-11-02

Under the hood: How Primer Product Support manages incidents

A look inside how Primer's Product Support team delivers an exceptional merchant experience.

2023-10-30

Why payments are key to success in Australia's online gaming industry

Our Sales Lead for ANZ, Sameer Talwar, outlines the payment challenges gaming merchants in Australia face and how Primer can help solve them.

2023-10-30

From data to dollars: why payment data is your business's hidden treasure

Payments data is a goldmine of insights. Learn how to use payments data to optimize your business.

2023-10-30

A guide to alternative payment methods in Asia Pacific

Asia Pacific's payment landscape is diverse and fragmented, with hundreds of alternative payment methods. Learn more in our new blog exploring APMs in APAC.

2023-10-25

How to tackle authorized push payment fraud: A merchant’s guide

Learn about authorized push payment fraud and explore prevention measures to minimize risk exposure and safeguard your business’ finances.

2023-10-25

Under the hood: Payment success starts with CS

A look inside how Primer's Customer Success team empowers merchants to optimize, scale, and leverage their payments to drive business growth and innovation.

2023-10-25

A guide to alternative payment methods in Europe

Explore Europe's most popular payment methods and how merchants can choose the right APMs to boost sales.

2023-10-25

A guide to alternative payment methods in MENA

What are the popular alternative payment methods in the Middle East and North Africa, and how should this shape a merchant's payment strategy?

2023-10-25

What are the benefits of smart routing?

Uncover the benefits of smart routing, from cost-efficiency and risk protection to increased transaction approvals and an improved customer experience.

2023-10-18

Your 12 step checklist to achieve PCI-DSS compliance

We’ll guide you through the requirements, risks, costs, and benefits associated with PCI-DSS compliance in this 12-step checklist.

2023-10-18

Don’t leave revenue in the BIN

How we delivered a 7.5% authorization uplift for a merchant by mandating a 3DS challenge on its top 150 BINs.

2023-10-04

Happiness and work, can we rhyme the two words?

We're at the centre of a work revolution. Here's how Primer is breaking the status quo.

2023-09-23

How payments routing can boost payment success

Boosting ecommerce sales is more than just providing great products. Discover how payments routing plays a pivotal role in transaction success.

2023-09-20

A complete guide to payment authorization: what it is and how it works

The intricacies of payment authorization are important for all businesses to understand. Learn everything you need to know about payment authorization here.

2023-09-20

Multiple payment methods: Everything you need to know

Offering multiple payment methods can help businesses grow, expand and succeed. Learn more about different payment methods in our detailed guide.

2023-09-13

5 considerations when choosing a payments orchestration platform

Find your perfect payments orchestration platform by asking the right questions.

2023-09-12

When should you consider using a payment orchestration platform?

Discover the common motivations behind why businesses decide to adopt a payment orchestration platform.

2023-09-12

Zip partners with global payments leader Primer to accelerate U.S. growth and market share

Primer will support Zip to access and connect new card acquirers and processors, fraud and communication tools to boost the top line.

2023-09-11

Understanding average cart abandonment rates: industry benchmarks and best practice

Unlock secrets to better conversions by understanding average cart abandonment rates. Learn industry benchmarks and reduce cart abandonment now.

2023-09-04

A primer on payment fraud

Explore our ultimate guide to fraud prevention to understand how to detect and prevent online payment fraud.

2023-08-30

How Primer gives merchants the tooling to prevent payments fraud

Learn how Primer gives merchants various tools to enhance their payment fraud management system.

2023-08-30

Fraud monitoring: best practices for detecting and preventing payment fraud

Fraud monitoring is key for all types of businesses, but where do you start? Read our guide to the best practices for detecting and preventing fraud.

2023-08-24

To remote or not remote: perspectives on the present and future of work

The remote work versus return to the office debate rumbles on—evoking strong emotions on both sides of the table. But are people asking the right questions?

2023-08-18

Dabble partners with Primer to expand payment options and improve user experience

Dabble leverages Primers payments infrastructure to expand the range of payment methods it offers and find new opportunities to drive operational efficiencies.

2023-08-15

Payment traffic perfected with Split

Dynamically manage and experiment with your payments traffic to improve performance and reduce cost with Split

2023-08-02

Payment Optimization: what is it, and where do you start?

Boost your business's revenue, customer satisfaction, and security with payment optimization strategies that leverage technology and industry trends.

2023-07-27

Primer joins forces with Volt to empower global merchants with instant bank payments

Partnership uses Open Banking technology to make payments smoother for merchants and customers.

2023-07-20

Navigating the future of payments

Understand the future of payments with insights from payments leaders on optimization strategies, customer experience, and the impact of AI.

2023-07-18

Announcing Primer’s new ecommerce report

Our latest report, A Nightmare on E-Street, surfaces the striking disparity between what shoppers desire and where retailers are currently focusing their efforts.

2023-06-01

How retailers can meet and exceed customer expectations in Singapore's ecommerce market

How retailers can meet and exceed customer expectations in Singapore's ecommerce market.

2023-06-01

How to optimize payments using network tokenization

Network tokenization promises merchants reduced fraud rates, increased payment success, and a better payment experience. Learn more about network tokens.

2023-05-25

Printify teams up with Primer to offer a smooth payment experience for entrepreneurs globally

The objective is to offer a smooth payment experience for entrepreneurs globally

2023-05-22

5 ways to improve your payment authorization rates

Improving payment authorization rates is critical to ensure you're not leaving revenue on the table at the checkout. Here are five ways you can imporve your payment authorization rates.

2023-05-18

Seamless payments, smooth rides: Primer delivers nolPay for Lime in Dubai

Discover how Primer enabled Lime to integrate nolPay in Dubai, ensuring seamless payments and smooth rides while keeping the city moving toward a connected, sustainable future.

2024-12-10

Customer story

Why Primer’s payments platform is a game-changer for Eldorado

How Eldorado leverages Primer to build trust, scale globally, and deliver seamless payments, driving its mission to become the top marketplace for in-game assets.

2024-12-02

Customer story

AppsFlyer redefines the B2B payments experience with Primer

Shirly Katzir Kaslasy, Senior Payments and Risk Project Manager at AppsFlyer, explains how she’s using Primer to transform payments from a logistical challenge into a strategic asset.

2024-06-13

Customer story

Maisons du Monde redesigns its payments with Primer

Maisons du Monde is a brand fuelling the interior design revolution by offering sought-after products and a first-class customer experience. We speak with Jérémy Lechardeur to learn more about the company and why payments have taken center stage.

2024-05-02

Customer story

Banxa deploys Primer to break down barriers to crypto adoption

Banxa is using Primer to optimize its payment processing and accelerate the adoption of crypto globally.

2024-04-24

Customer story

Reimagining the role of payments at Conforama

Conforama is using Primer's Unified Payments Infrastructure to revamp its approach to payments and meet its ambitious goals.

2024-03-06

Customer story

Unpacking Beam’s payments journey

Bhavin Shah, VP of Product Management at Beam, explains how efficient payments have played a key role in it becoming the regions top micro-mobility operator

2024-02-07

Customer story

Dabble picks a winner by partnering with Primer

The innovative social betting app is using Primer’s Unified Payments Infrastructure to fortify its position as a dominant force in Australia's gambling market.

2024-01-10

Customer story

Charting a new course for payments at Ferryhopper

Ferryhopper's CPO and Payments Product Lead describe how Primer’s Unified Payments Infrastructure has made payments a strategic growth lever for its business.

2023-11-16

Customer story

In conversation with Gus Fune, Chief Technology Officer at Divbrands

Gus Fune, CTO at Divbrands, explains how the company has built a global ecommerce infrastructure with payments powered by Primer.

2023-08-31

Customer story

APAC micromobility giant Beam expands in five markets with Primer

Primer’s solution greatly streamlined and simplified Beam’s expansion into Indonesia, Turkey, Australia, New Zealand and Malaysia within the past year.

2023-07-01

Customer story

ONE Championship partners with Primer to launch new direct digital payment experience

Fans can tune into ONE Fight Nights online, and pay with their preferred local payment method, including Paypal, Google Pay, Apple Pay, PayNow & more.

2023-03-09

Customer story

How Zenyum tripled their market reach in one year with Primer

Discover how Zenyum uses Primer to dominate high-growth markets, boost payment success, and make their products accessible with BNPL provider Atome.

2022-11-23

Customer story

How Compass Mining offers a simplified crypto-payment experience via Primer & Coinbase

Check out this case study to learn how Compass Mining offers customers a simplified crypto-payment experience with Primer and Coinbase Commerce.

2022-11-01

Customer story

How CodesDirect took control of their payments with Primer

Find out how CodesDirect uses Primer to boost their weekly payment volume, and gain more flexibility and control over payments.

2022-10-03

Customer story

How Veeps leverages Primer to unify their commerce & payment stack

Learn how live music streaming platform Veeps leverages Primer to unify its commerce stack and expand to new markets worldwide.

2022-06-02

Customer story

How Kilo Health unified payments to optimize risk, authorizations & cost

With Primer, Kilo Health now has optimised payment flows over multiple underlying PSPs based on business rules like risk, authorisation rate, and cost.

2022-06-01

Customer story