Blog

Our take on the future of payments, commerce and building great tech companies.

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You can have a 0% chargeback rate and still get shut down

A 0% chargeback rate won't keep your processing account safe. Qi Cao, CEO of Chargeblast, breaks down what processors actually look at, what VAMP means for merchants, and why most chargeback strategies start in the wrong place.

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The next era of payments runs on unified intelligence

We’ve raised $100m to build the AI-native infrastructure that the next generation of payments and finance teams will run on.

Primersphere

FX leakage: why it persists even when finance knows better

Unnecessary conversions happen before finance ever sees the numbers. Here's why FX leakage keeps showing up on your books, and what's actually causing it.

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Primer's finance suite brings together Reconciliation, Costs Overview, and Global Accounts

Primer's finance suite brings together Reconciliation, Cost Overview, and Global Accounts, giving finance teams full visibility into PSP fees, FX costs, and settlement data in one place.

Manage

Why payments are harder to manage than most merchants think | Insights from Worldpay

James Fry, Head of Enterprise Product at Worldpay, pulls back the curtain on what it really takes to build and run payments infrastructure at global scale, from scheme compliance to why no single PSP can serve all of a merchant's needs.

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Payout rails strategy beyond SWIFT vs. local

Most finance teams inherit their payout routing without realizing it. Here's how payout rails actually work, and how to make routing a deliberate choice.

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Payment Pioneers: How Dabble’s Anthony Cugnetto thinks about the full payments experience

Dabble's Anthony Cugnetto shares how payments shape customer experiences, why payout speed drives trust, and what it takes to manage the entire payments journey.

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When ‘good enough’ becomes a risk: the hidden cost of payments inertia

Processor dependency and hidden inefficiencies are quietly costing merchants millions. Discover how payment inertia limits growth, and how to fix it.

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Decline codes are signals, not failures

Decline codes carry more than a pass or fail signal. Learn how Visa and Mastercard guide merchant behavior after a payment fails, and how to act on it safely.

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