Security, built for payments
Primer builds payments infrastructure for merchants at scale. Security governs how our systems are designed, accessed, and deployed.
Security is a prerequisite for shipping
It shapes platform decisions long before code reaches production
Security gates what ships
Architecture, access models, and deployment paths are reviewed before features move forward. If a pattern does not hold up under risk, it does not ship.
Safe paths by default
Teams move quickly within well defined, secure patterns. Paved roads reduce variability and make secure behaviour the easiest option.
Built for shared responsibility
Payments span merchants, providers, networks, and end users. The architecture assumes variation and enforces consistent controls so risk does not leak across boundaries.
Predictable under pressure
Systems are designed to behave consistently as volume and complexity increase. Predictability is prioritised over bespoke controls that fail under scale.
Meets the highest industry standards
We treat compliance as our baseline, continuously strengthening our posture across leading security frameworks:
These certifications validate that our systems and processes meet or exceed industry benchmarks for data protection, privacy, and operational integrity.
Resilient and Cloud-Native by Design
Our infrastructure is hosted on Amazon Web Services (AWS), leveraging its built-in security, redundancy, and availability zones and built in line with best-practice architecture recommendations.
We monitor our environment 24/7 for threats and anomalies, ensuring that customer data remains secure and services remain resilient.
Access you can control
Access follows the principle of least privilege. Permissions are tightly scoped and aligned with clear control boundaries.
Encryption by default
Sensitive data is encrypted in transit and at rest throughout its lifecycle.
Stability through automation
Automated safeguards detect misconfigurations early and help maintain a predictable operating environment.
Culture of Security
Teams collaborate early through practices like threat modelling and pre-mortems, which help surface risks before features take shape.
Our paved-road engineering approach provides developers with clear, consistent patterns that reduce friction and make safer choices intuitively.
Security is a team responsibility. We foster a proactive security culture through:
Responsible Disclosure
We believe in transparency and collaboration with the security community.
If you believe you’ve discovered a vulnerability, please share it responsibly so we can address it quickly and safely. Check out our Responsible Disclosure guidelines for details.
