Payment orchestration for iGaming

Payment orchestration for iGaming involves utilizing a payment orchestration platform to manage multiple payment service providers, fraud detection tools, and payment routing. It enables gaming operators to route payments intelligently, recover failed transactions, add new payment methods quickly, and remain compliant with local regulations, all without building custom infrastructure.

Primer is a powerful payment orchestration platform that gives iGaming businesses full control over their payment stack. With one integration, you can connect global PSPs, automate routing logic, reduce declines, and monitor performance in real time, all through a single dashboard.

Here’s what you need to know. 

What is payment orchestration?

Payment orchestration is the process of connecting and managing your entire payment stack—PSPs, fraud tools, payment methods, and business logic—through a single platform. Rather than integrating each provider individually, orchestration provides a single control layer to build workflows, route transactions intelligently, and adapt in real-time.

For iGaming businesses, where speed, reliability, and compliance are essential, orchestration helps you optimize every payment decision. You can route transactions to the best-performing PSPs, apply 3DS only when needed, and recover failed payments automatically, all without writing code or relying on engineering resources.

With orchestration, you gain flexibility, visibility, and control: critical advantages in a high-volume, high-stakes environment.

What payment orchestration does for iGaming and why it matters

Payment orchestration addresses the operational, regulatory, and performance challenges that iGaming platforms encounter daily. It enables operators to route payments through the best-performing provider, add redundancy, reduce fraud, and maintain compliance across markets, all through a single control layer.

This matters because:

• Revenue depends on reliability. Players expect instant deposits. A failed transaction during a live event can mean a lost bet and a lost customer.
  
• Single PSP setups are risky. If your provider changes its policies or goes offline, your payment flow stops. It’s common for PSPs to change their risk policy, leaving you scrambling to find another solution in time. 
• Global reach brings complexity. Different markets require different payment methods, currencies, and compliance with different rules.
• Fraud is constant. Bonus abuse, card fraud, and chargebacks can erode margins fast.
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Orchestration makes these problems manageable. You can test new providers, failover automatically, and respond quickly to market changes without rebuilding your stack.

Primer gives iGaming teams the tools to run this setup without developer bottlenecks. You can configure logic without code, connect payment services with just a few clicks, and monitor performance in real-time, so payments become a lever for growth

Sample workflow: Deposit

Here’s how a typical deposit works with payment orchestration in place:

1. The player selects a payment method (e.g., card, Apple Pay, or a local option such as POLi).
2. The transaction is routed to the best-performing PSP based on success rate, region, or cost.
3. Fraud rules are applied dynamically based on the user's risk profile, device data, or transaction size.
4. If the payment soft declines, it is automatically retried through the provider you chose as a Fallback.
5. The transaction is approved, and the player receives instant confirmation.
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This entire flow can be managed and adapted without code using Primer’s visual workflow builder. You can change routing logic, add new payment methods, or update risk triggers in minutes—no release cycle is needed.

Key features to look for in an iGaming payment orchestrator

iGaming platforms operate in high-risk, high-pressure environments. The right orchestration setup needs to solve the five core challenges operators face.

Primer delivers all these features through a single, unified platform. That includes instant access to a wide network of global and local PSPs, drag-and-drop payment logic, deep analytics tools, and full support for fraud prevention.Why leading iGaming businesses trust Primer

Primer is backed by leading global investors, including Accel, ICONIQ, Balderton Capital, and Seedcamp, and trusted by fast-growing companies across high-risk industries like iGaming, crypto, and digital commerce.

Primer gives payment teams the tools they need to manage all of their payment needs: from checkout to reconciliation.

With Primer, merchants get: 

• Observability dashboard gives you a unified view of your payment performance across all providers.  Analyze performance by PSP or payment method, and troubleshoot issues with full transparency.
• Re-route recoverable failed payments to a backup processor using Fallbacks. Set up your Fallback processor in seconds, without code, and Primer will take care of the rest. 
• Build and update payment flows without any coding. For instance, you can test new routing logic, add fraud checks, or customize 3DS handling in minutes.
• Primer’s in-house payment experts work closely with you to improve performance, troubleshoot issues, and optimize your setup.
• Pre-built integrations with global PSPs, risk tools, and alternative payment methods
• Integrates with leading fraud detection vendors, including Forter, Sift, Riskified, and Signifyd.
  
  

With Primer, you don’t just get orchestration. You get a unified payments infrastructure that adapts to your business, giving you the control and flexibility you need to turn payments into a growth center, rather than a cost.

FAQs: Payment orchestration for iGaming

1. What makes payment orchestration different from a traditional PSP setup?
Payment orchestration gives you full control over how payments are routed, retried, and authenticated across multiple PSPs. Instead of being locked into one provider, you can switch, test, or combine PSPs without rebuilding your stack, improving approval rates and resilience.

2. How does Primer help with fraud prevention?
Primer integrates directly with tools like Riskified, Sift, and Signifyd. You can build fraud rules into your workflows, apply 3DS dynamically, and get real-time alerts when suspicious patterns emerge: all without touching code.

3. Can Primer support us in regulated or high-risk markets?
Yes. Primer is designed to support high-risk industries, such as iGaming, crypto, and trading. You can build region-specific logic to handle restrictions, authentication rules, and PSP preferences across markets, ensuring compliance and control.

4. How long does it take to integrate new PSPs with Primer?
Primer offers a single API integration. Once connected, you can activate new PSPs or fraud tools in minutes through the dashboard, without waiting for developer availability. This enables you to create and execute a payment strategy, without being held back by engineering resources.

5. What if a payment provider goes offline during a peak event?
Primer’s Fallback routing automatically retries soft-declined payments through your backup PSP. This protects your revenue in real time and ensures players can still deposit and play without friction.

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