Monitor events are triggered when specific conditions are met:
- Static Monitors: Events occur when the metric surpasses the predefined threshold, either going above or below the desired range.
- Dynamic Monitors: Events are generated when the metric value falls outside of the expected range, as defined by the dynamic monitor model. This model considers historical data and trends.
All monitor events can be found in the event table within the Monitor section of your dashboard. This table keeps you informed about your payment metrics' status.
Events are displayed in the event table only when the minimum number of samples is met. This ensures that events are meaningful and based on a sufficient amount of data.
You have the option to receive monitor events as notifications through various channels:
For assistance in setting up these notification channels, don't hesitate to get in touch with your Customer Success Manager (CSM) or reach out to our support team.