Any undefined terms included below are as defined in the Merchant Agreement.
āPaymentā means any payment leveraging the Primer platform (including but not limited to all authorizations and settled payments as well as any declines passed back to Primer from any payment processors).
āSettled Transactionā means any payment which ends in a settled state from the payment processor, representing any payment for which funds were transferred to the Merchant.
ā3DS Callā means any time Primer performs a 3DS check on a payment. This does not include any 3DS checks which are performed by the payment processor.
āInstanceā means any instance of Primer that is represented with a unique Primer Account ID.
āRecovered Transactionā means any transaction for which Primerās suite of Adaptive Recovery Tools (including but not limited to Dynamic 3DS, fallbacks and retries) were used and the result of the payment was a Settled Transaction.
āTotal Payment Volumeā means the amount of payment volume sent through Primer as measured by Settled Transactions.
āActionā means a non-payment action driven by Primerās automation tool in a particular workflow, represented by an application in a workflow receiving an input, processing an event, and sometimes passing an output (which may or may not lead into another application to process another āActionā).
āTriggerā means an event which initiates a workflow run.
āObservability Platformā means the payment infrastructure giving Merchants a unified, standardised view of key metrics and insights across their payments stack (including but not limited to out-of-the-box dashboards (e.g. on sales, refunds, authorisation, declines), custom reports (i.e. merchants may build their own charts and dashboards) and alert management).
āReconciliation Platformā means the payment infrastructure giving merchants a unified format for external settlement data, including but not limited to providing a list of payments settled by processors and the batch they are included in, the reconciliation status of each payment (e.g. reconciled, unreconciled) and the conflict reason for unreconciled payments (e.g. amount mismatch, currency mismatch, missing).
āPlatform Feeā means as set out in the Order Form.
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